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Asaduzzaman
@assistyou247
Level 2
Your Trusted Solution for Exceptional Customer Support
Bangladesh
Inglês
Sobre mim
Poor Support Kills Your Business. Let's Fix That.
10+ years of experience as a customer support specialist ensuring your customers get fast, professional responses. Poor support kills satisfaction, loses customers, triggers chargebacks. Email support, live chat support, community management, inbox management, ticketing systems, Facebook messaging, I handle it all for Shopify stores, Amazon, TikTok Shop, Etsy, eBay, WooCommerce, Kickstarter, Indiegogo, and SaaS businesses. Keep your customers happy and loyal. Let's discuss your needs.
Habilidades
Asaduzzaman
US$ 8/hora
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Suporte ao Cliente
I will provide customer support, customer service as a customer service representative
Suporte ao Cliente
I will be your shopify customer service and virtual assistance for your online business
Quer trabalhar com remuneração por hora?
Diga a Asaduzzaman o que você precisa.
US$ 8
/
horaPortfólio
Experiência profissional
Customer Support
Selectool • Período integral
Jan 2024 - Present • 2 yrs 4 mos
1. Provided multi channel customer support across email, Shopify, Amazon, eBay, Walmart, Facebook, Instagram, and social messaging. 2. Assisted customers with product usage guidance, troubleshooting, and sharpening techniques. 3. Managed refunds, replacements, cancellations, and shipping related issues across marketplaces. 4. Responded to public comments and private messages while maintaining brand tone and professionalism. 5. Coordinated with logistics and marketplace systems to resolve complex order issues.
Customer support
Wellbots
Dec 2023 - Present • 2 yrs 5 mos
1. Provided live chat and email support for customers purchasing consumer and business technology products. 2. Assisted with pre purchase questions, product compatibility, and technical clarifications. 3. Checked order status, shipping progress, and delivery confirmations using internal systems. 4. Resolved order issues such as delays, missing items, and incorrect shipments. 5. Documented customer interactions to ensure accurate follow ups and issue tracking.
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julianworton
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Asad is the real deal. He has a intuitive understanding of the job that makes stressful days feel lighter. You can trust your customer support in his hands with ease. He’s a total professional who knows exactly how to keep the task on track, and his communication is always spot-on—clear, direct, and...
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julianworton
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Great continued work with Asad, he quickly responds to and adapts to changes effortlessly.
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Well done work! Thank you for taking care of our customers daily.
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