Sam

Senior Resume Writer/Team Lead

Tenonnet • Período integral

Jan 2019 - Jan 2025 • 6 yrs

Assessed clients’ needs and gathered information regarding project requirements, providing suitable approaches and defining strategies. Arranged and led meetings with clients to gain more insights into the pain points, project objectives, and requirements, and prepared a meeting summary that covered the client story, requirements, project strategy, technical requirements, project duration/timeline, delivery procedure, and post-delivery support. Developed and communicated project roadmap based on the client’s objectives and existing challenges. Key Accomplishments: • Managed CV/resume, cover letter, and LinkedIn orders from multiple brands, including but not limited to TopResume, TopCV, ZipJob, Ladder, and Monster. • Guided team members with client engagement, requirements gathering, content development, expectation setting, writing best practices and standards, international writing trends, and project delivery. • Delivered numerous resume-writing projects for clients worldwide, including but not limited to film producers and artists, finance directors, fighter aircraft and submarine engineers, cruise ship constructors, satellite designers, architects and construction managers, IT directors, and renowned brand directors. • Consistently received top incentives for NPS score, SLA success rate, and excellent customer service.

Web Content Writer (Part-Time)

Techno Birds • Período integral

Dec 2019 - Jul 2020 • 7 mos

Wrote content for multiple new websites, including Elation ERP, Godeals.us, MTech Solutions, and Soapy Sponges. Managed multiple projects simultaneously as per clients’ requirements and expectations. Led meetings with clients to gather project requirements, pinpoint business challenges, clarify and set expectations, and define project roadmap. Key Accomplishments: • Maintained seamless communication with the clients, product development and product marketing teams, business analysts, and stakeholders for successful project delivery. • Developed engaging punch lines, tag lines, product descriptions, and other bespoke content. • Shared ideas to improve the design of the websites, which increased clients’ satisfaction.

Multiple ESL Teaching Roles

Multiple Organizations • Período integral

Feb 2016 - Aug 2019 • 3 yrs 6 mos

• Visiting ESL (English as a Second Language) Teacher, Bahria College (Project by PAK Navy), Lahore, 8/2018 – 12/2018 • English Teacher, Islamia School, 2018 • English Teacher (B.A English Language), Aziz Niazi Group of Academies, Lahore, 2016 – 2018