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Fiverr Pro
Português
$
USD
Abhi k
@rbinternational
Ecommerce Customer Support and Helpdesk Expert
Índia
Inglês
Sobre mim
Results-driven Technical Support & Application Support Specialist with over 10 years of cross-functional experience managing international enterprise accounts, cloud-based B2B SaaS applications, and global e-commerce infrastructure (p. 1). Proven track record of diagnosing software integration defects, coordinating level-2 incident escalation, and optimizing platform performance to maximize client satisfaction and retention (p. 1). Adept at managing high-pressure environments, translating complex system issues for non-technical users, and maintaining strict SLA compliance across US processes.
Habilidades
Abhi k
offline •
Conheça meus serviços
Suporte ao Cliente
I will handle refund, return, and dispute resolution for your online store
Gerenciamento de lojas de e-commerce
I will professionally resolve customer complaints and refund disputes for your shopify
Experiência profissional
Customer support
Eco Natural Products
Dec 2019 - Mar 2021 • 1 yr 3 mos
Taking care of customer support for Amazon, ebay store and Ecommerce queries.
customer support
emsow • Freelance
Feb 2017 - Nov 2018 • 1 yr 9 mos
Taking calls from patients and doctors regarding their medical reports, and providing technical support to the EMSOW support system.
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