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Susanne
@kiri1234
Level 1
Gorgias Specialist for Shopify
Espanha
Inglês, Alemão
Sobre mim
Gorgias expert building scalable, data driven CX systems for DTC brands. I transform customer service from a cost center into a growth channel by combining automation, AI agents, structured SOPs, and KPI tracking. With 5+ years leading remote support teams, I design efficient helpdesk setups that improve response times, protect revenue, and turn customer experience into a real competitive advantage.
Habilidades
Susanne
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Gerenciamento de CRM
I will fully set up your gorgias helpdesk for shopify
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16 Avaliações
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1-5 fora das 16 avaliações
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siu248
Reino Unido
Susanne has been extremely helpful in reviewing our Gorgias set-up and wider customer service processes. Her audit was detailed, thoughtful and commercially focused, with practical recommendations. What I appreciated most was that her advice went beyond a basic technical set-up. She looked at how Gorgias...
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cyril_an
Estados Unidos
I very much appreciate the quality of work, the deep knowledge and professionalism. I also, appreciate the proactive communication.
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yourdog4
Suíça
sehr angenehme Zusammenarbeit. Toller Artikel, gerne werde ich bei Bedarf den Service wieder in Anspruch nehmen
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dominika_tedula
Alemanha
Die gewünschten Texte wurde sehr schnell umgesetzt. Der Schreibstil ist genau das, wonach wir gesucht haben. Immer wieder gerne :)
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hanftasia
Áustria
Perfekter Service. TOP Expertin im Bereich CBD. Kann die Dienste nur weiterempfehlen. DANKE!!!!
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