j
juna_zabaleta

Juan Z

@juna_zabaleta

Virtual Assistant, Data Entry and Customer Support Specialist

Colômbia
Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi! I’m a reliable and detail-oriented Virtual Assistant specializing in Data Entry and Customer Support. With 2+ years of customer service experience and 6 months of technical support experience, I help businesses with data entry, web research, transcription, document organization, database updates, and customer support. I’m a fast learner with strong communication, problem-solving, and digital skills. I focus on accuracy, confidentiality, clear communication, and delivering quality work on time. Let’s make your workload easier!... Saiba mais

Habilidades

j
juna_zabaleta
Juan Z
offline • 
Tempo médio de resposta: 3 horas

Conheça meus serviços

Data Entry
I will do accurate data entry data cleaning and excel task
A partir deUS$ 20 /projetoMais detalhes
Assistência geral
I will be your reliable virtual assistant for administrative tasks
A partir deUS$ 20 /projetoMais detalhes

Portfólio

Experiência profissional

Retail_ABC

Customer Service

Retail ABC • Meio período

Nov 2025 - Dec 2025 • 1 mo

I need to clarify that the name of the company where I worked isn't listed among the options offered by Fiverr, which is why I chose that one, but the company where I worked was Bodega Mayorista Estreno. I boosted the store’s retail sales through personalized service and comprehensive customer advice. I served an average of 50 customers per day during the holiday season, resolving inquiries and complaints quickly and courteously.

Tech_Hub

Technical Support

Tech Hub • Meio período

Feb 2023 - Jun 2023 • 4 mos

I need to clarify that the name of the company where I worked isn't listed among the options offered by Fiverr, which is why I chose that one, but the company where I worked was Grupo Planeación y Sistemas del ICBF. I provided hardware and software technical support for more than 50 computers, optimizing their performance and reducing staff downtime. I collaborated with interdisciplinary teams to diagnose and resolve technical issues.