
Ahsan I
Level 2
Dedicated Customer Service Manager and Email Support
Habilidades

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US$ 7
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horaPortfólio
Experiência profissional
Customer Support Services for E-Commerce Platforms Amazon, eBay, Shopify, Tiktok
Knox • Freelance
Dec 2023 - Present • 2 yrs 10 mos
Strategic and results-driven E-commerce professional with over 3 years of dedicated experience managing end-to-end operations and customer support for the NEXON - Knox and NEXFR brands. I specialize in maintaining brand integrity and driving growth across a diverse multi-channel ecosystem, including Amazon, eBay, and TikTok Shop. I bridge the gap between complex backend operations and front-end customer satisfaction. My expertise lies in streamlining cross-platform workflows, protecting account health, and delivering high-EQ customer service that fosters brand loyalty and positive feedback. Key Expertise & Achievements: Omnichannel Support Leadership: Lead customer service operations across Amazon, eBay, and TikTok, ensuring rapid response times and professional conflict resolution. Operational Excellence: Full-scale management of account health, order fulfillment, and platform-specific compliance for high-volume brands. Brand Growth: Assisted in the scaling and stabilization of the NEXON and NEXFR digital presence through meticulous listing management and customer-centric strategies. Platform Mastery: Expert-level proficiency in Amazon Seller Central, eBay Seller Hub, and TikTok Shop Seller Center. Core Values: Reliability: A self-starter committed to 24/7 accessibility and professional accountability. Adaptability: Constantly evolving with marketplace algorithm changes and emerging e-commerce trends. Communication: Focused on polite, persuasive, and effective communication to maintain 5-star ratings.
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sharron_thomas

Estados Unidos
Ahsan did an excellent job managing our 20 Airbnb properties. He is reliable, professional, organized, and highly responsive. Highly recommended for anyone looking for a trustworthy Airbnb property manager.
james_mccleary1

Reino Unido
Ahsan was excellent to work with from start to finish. His communication, attention to detail, and commitment to delivering quality results really stood out. The final results exceeded my expectations, and I would definitely recommend Ahsan. I look forward to working with him again in the future!
auxiliathomas

Argentina
I had an excellent experience working with Ahsan for customer support services. He was professional, responsive, and truly understood the needs of my business.

elmsworth

Reino Unido
Excellent work managing our 10 Airbnb properties. He was professional, reliable, and highly organized throughout the project. He handled guest communication and day-to-day operations efficiently, and I was very happy with his performance. I would definitely recommend his services and work with him again.

touchstonee

Canadá
Working with Ahsan has made our work so much easier. He communicated with us throughout the project and provided excellent customer support for our business. Highly recommend his services.
