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Enyer R
@enyer_rios
Bilingual Admin, Operations and Customer Service Specialist
Venezuela
Espanhol, Inglês
Sobre mim
Bilingual administrative, operations and customer service specialist (English C1, Spanish native) with 2+ years of remote experience supporting U.S. clients. At a U.S. staffing agency I'm the go-to contact across every stage: I answer calls and messages, solve questions, follow up and route cases. I also coordinate pre-employment tests, background checks and E-Verify, prepare contracts and lead a 4-person admin team. Tools: MightyCall, Breezy HR, PandaDoc, Acuity, Microsoft 365 and AI. I don't offer cold calling or sales services.
Habilidades
Enyer R
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Mensagens e e-mails
I will be your bilingual operations and virtual assistant
Suporte ao Cliente
I will be your bilingual customer support specialist
Portfólio
Experiência profissional
Administrative and Operations Coordinator
TalentMovers • Período integral
Feb 2025 - Present • 1 yr 9 mos
Remote role at a U.S. staffing company. I lead a 4-person administrative team and manage end-to-end candidate onboarding and pre-employment compliance: background checks across multiple screening portals, drug test coordination with occupational health providers (Concentra, Quest Diagnostics) and E-Verify. I track 400+ candidates by hiring stage in Breezy HR and custom trackers, schedule high-volume candidate calls in Outlook and Acuity Scheduling (up to 24 in a day), and provide bilingual phone, SMS and email support through MightyCall. I also maintain digital employee files in OneDrive, send onboarding documents via PandaDoc, and built AI-assisted internal tools such as a headcount dashboard.
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