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Fiverr Pro
Português
$
USD
Expert A
@eng_available
Level 2
Serving Humanity is the Best Job to Do
Paquistão
Inglês, Urdu
Sobre mim
Hey,
Serving online community is my passion and I am selling my skills here for about 7 years. So far, I have focused on satisfying my clients, getting 100% accuracy over the tasks, and the delivery of tasks without any unnecessary delays.
In return I get my skills valued more, money added up and above all self-satisfaction in serving online community.
Regards
Habilidades
Expert A
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Suporte ao Cliente
I will be shopify customer support agent for replying emails, zendesk tickets, chat
Suporte ao Cliente
I will be customer support agent, and integrate shopify with airtable using airpower
Experiência profissional
Customer Support
Care N' Care • Freelance
Mar 2018 - Present • 8 yrs 2 mos
As a customer Support manager: My Responsibilities Include: 1. Timely and in a professional manner, replies to customers ( genuine with a personal touch and focus on improving customer satisfaction ) 2. Product questions (sizes, colors, availability) 3. Order status & tracking, ticket status and closures 4. Handling shipping delays, returns, exchanges, refunds 5. Escalate issues to the warehouse team when needed 6. Follow-ups with clients, distributors, vendors and warehouse team regarding order updates
182 Avaliações
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1-5 fora das 182 avaliações
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Great working with you again! thank you for your work, hopefully we can do it again down the road.
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Great job! He replies emails multiple times a day and customers really appreciate the support. Thank you!
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