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Expert A
@eng_available
Level 2
Serving Humanity is the Best Job to Do
Paquistão
Inglês, Urdu
Sobre mim
Hey,
Serving online community is my passion and I am selling my skills here for about 7 years. So far, I have focused on satisfying my clients, getting 100% accuracy over the tasks, and the delivery of tasks without any unnecessary delays.
In return I get my skills valued more, money added up and above all self-satisfaction in serving online community.
Regards
Habilidades
Expert A
offline •
Tempo médio de resposta: 30 horas
Conheça meus serviços
Design e Tipografia de Layout de Livros
I will do scrivener ebook formatting, paperback, epub, amazon kindle, ingramspark
Desenvolvimento de Banco de Dados
I will do airtable copy paste of data, shopify product listing, airpower configuration
Experiência profissional
Customer Support
Care N' Care • Freelance
Mar 2018 - Present • 8 yrs 8 mos
As a customer Support manager: My Responsibilities Include: 1. Timely and in a professional manner, replies to customers ( genuine with a personal touch and focus on improving customer satisfaction ) 2. Product questions (sizes, colors, availability) 3. Order status & tracking, ticket status and closures 4. Handling shipping delays, returns, exchanges, refunds 5. Escalate issues to the warehouse team when needed 6. Follow-ups with clients, distributors, vendors and warehouse team regarding order updates
183 Avaliações
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Great working with you again! thank you for your work, hopefully we can do it again down the road.
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Great job! He replies emails multiple times a day and customers really appreciate the support. Thank you!
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