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Muhammad Saeed
@dany47
Level 2
Committed to Excellence in Customer Support and Virtual Assistance
Paquistão
Inglês, Francês, Alemão
Sobre mim
Hi! I’m a dedicated Customer Support Specialist & Virtual Assistant with 6+ years of experience helping businesses grow through reliable inbox management, live chat, email support, lead generation, appointment scheduling, CRM updates, and daily admin tasks. I’ve supported eCommerce, service, and rental businesses—handling customers, disputes, follow-ups, and operations. Let’s streamline your support and scale your business.
Habilidades
Muhammad Saeed
US$ 7/hora
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Mensagens e e-mails
I will do virtual assistant and customer service work
Suporte ao Cliente
I will do customer service, virtual assistant and support tasks
Quer trabalhar com remuneração por hora?
Diga a Muhammad Saeed o que você precisa.
US$ 7
/
horaPortfólio
Experiência profissional
Customer Support Specialist
NovaCart eCommerce Solutions • Período integral
Jan 2024 - Feb 2026 • 2 yrs 1 mo
Managed customer support for Shopify-based eCommerce stores handling email, live chat, and social media inquiries. Assisted with order tracking, refunds, returns, and dispute resolution while maintaining high customer satisfaction. Organized support tickets using tools like Zendesk and Gorgias and helped improve response time by implementing structured workflows.
eCommerce Operations Virtual Assistant
BrightMart Online Store • Meio período
Jan 2023 - Aug 2025 • 2 yrs 7 mos
Provided operational support for a growing DTC brand. Managed product listings, order processing, and customer inquiries. Assisted in maintaining product catalogs and coordinating with suppliers. Ensured smooth order fulfillment and helped resolve customer issues efficiently.
69 Avaliações
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1-5 fora das 69 avaliações
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danachernin178
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He understood the assignment quite quickly, and asked questions when he was not sure.
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lowcarbv
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I had a great experience working with Saeed. Communication was clear and timely from start to finish, and he followed instructions well while also showing initiative where needed. The work was delivered promptly and met expectations. I especially appreciated his responsiveness and willingness to make...
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giannitmp
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excelent service i will recommend , good communication, very good
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jonniep06
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