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bryanfotodesign

BryanRodas

@bryanfotodesign
5,0(1)
Colômbia
Espanhol, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi, I'm Bryan — a bilingual (English/Spanish) freelancer specializing in transcription and document proofreading. I bring over a year and a half of experience as a bilingual customer service agent at Teleperformance, where accurate listening and clear written documentation were part of my daily work. That same attention to detail is what I bring to every transcription project — clean, accurate, and delivered on time. I'm currently studying Systems Engineering, which keeps me comfortable with digital tools and quick to adapt to whatever workflow works best for you.... Saiba mais

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bryanfotodesign
BryanRodas
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Transcrição
I will transcribe video and audio
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Teleperformance

Bilingual agent

Teleperformance • Período integral

Mar 2025 - Jan 2026 • 10 mos

Aquí tienes una descripción profesional en inglés de tu experiencia en Teleperformance, lista para usar donde la necesites (LinkedIn, un perfil, o como referencia): Bilingual Customer Service Agent | Teleperformance | March 2024 – November 2025 Worked as a bilingual (English/Spanish) customer service agent, handling inbound and outbound calls for international clients. Responsible for understanding customer needs quickly and accurately, resolving issues in real time, and documenting each interaction with precision to maintain clear records and ensure quality standards. Developed strong active listening skills, clear verbal and written communication in both languages, and the ability to stay calm and accurate under high call volume. This role strengthened my attention to detail, typing speed, and comprehension of spoken English across different accents and speaking speeds — skills I now apply directly to transcription and bilingual support work.

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