Susan

Viirtual Assistant

FortMg Pharmaceuticals • Freelance

Aug 2024 - Present • 2 yrs 1 mo

I have worked as a Virtual Assistant at FortMg Pharmaceuticals, where I provided both administrative and personal support to ensure smooth daily operations. My responsibilities included managing emails and responding to inquiries, scheduling appointments and maintaining calendars, organizing files, documents, and records, and preparing reports and presentations. I also handled personal assistance tasks such as managing appointments, placing online orders, and setting reminders. In addition, I managed support tickets, addressed complaints by providing appropriate solutions, and followed up with clients and customers to ensure satisfactory service delivery.