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zura_jay

Toshi. A

@zura_jay

Native Japanese and Professional English AI Training Specialist

Japão
Japonês, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Native Japanese speaker with professional English. Long-time sports agent active in Japan and the U.S., supporting Japanese MLB players in America, including contracts and asset management. 10+ years of bilingual communication and customer support. I offer: Japanese-English translation / Japanese voice recording (Apogee condenser mic, quiet room) / Transcription, annotation and QA for AI projects / Japan travel itineraries Open to long-term work.... Saiba mais

Habilidades

z
zura_jay
Toshi. A
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Planos de Viagem
I will create a personalized japan travel itinerary for your trip
A partir deUS$ 50 /projetoMais detalhes
Tradução
I will translate english to japanese and japanese to english
A partir deUS$ 20 /projetoMais detalhes

Portfólio

Experiência profissional

Booking.com

Customer Support Specialist

Booking.com • Período integral

Oct 2016 - May 2026 • 9 yrs 7 mos

Provided multilingual customer support for international travelers, handling inquiries, complaints, and escalations in both Japanese and English. Developed strong skills in cross-cultural communication and problem resolution under pressure.

IMG

Athlete Manager/ Athlete Agent

IMG • Período integral

Mar 2006 - Feb 2016 • 9 yrs 11 mos

Managed Japanese athletes operating in the U.S. market. Responsibilities included contract liaison, scheduling, travel coordination, and serving as a cultural and language bridge between athletes, their families, and American teams or agencies. Guided visiting athletes and their families throughout Japan, providing cultural context, logistical support, and language assistance. Ensured smooth experiences for international clients unfamiliar with Japanese customs and systems.