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zkhatib092

Zakaria Khatib

@zkhatib092

Professional IT Support Specialist Remote

Marrocos
Árabe, Francês, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi! I’m Zakaria, an IT Support Specialist with over 2 years of hands-on experience in Level 1 and Level 2 technical support. I help businesses and individuals troubleshoot Microsoft 365, Outlook, email, Windows, printers, scanners, and network issues. I have experience with email configuration, DNS, DHCP, VPNs, and remote support using AnyDesk and TeamViewer. My goal is simple: understand the problem, find the right solution, and make sure everything works correctly... Saiba mais

Habilidades

z
zkhatib092
Zakaria Khatib
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Gerenciamento de e-mails
I will microsoft 365 outlook email and sync issues
A partir deUS$ 15 /projetoMais detalhes

Portfólio

Experiência profissional

nton

IT Support Specialist

nton • Período integral

Apr 2024 - Present • 2 yrs 6 mos

Provide Level 1 and Level 2 IT support for businesses, both remotely and on-site. Troubleshoot Microsoft 365, Outlook, email, Windows systems, printers, scanners, network connectivity, DNS, VPNs, and shared resources. Configure and troubleshoot user accounts, email systems, network devices, and remote access environments. Assist users with technical issues, perform system troubleshooting, and provide remote support using tools such as AnyDesk. Work with clients to diagnose issues, implement solutions, and maintain reliable IT operations.