
Uros Z
Network Operations Engineer
Habilidades

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Experiência profissional
Hyperoptic
Período integral • 3 yrs 3 mos
Service Operations Engineer
Sep 2025 - Sep 2026 • 1 yr
Responsible for monitoring ISP network infrastructure using Zabbix and Nokia management platforms including AMS and ACS. Investigated and performed troubleshooting for network incidents affecting infrastructure and customer connectivity in a high-availability environment.
NOC L1 Engineer
Sep 2023 - Sep 2025 • 2 yrs
Handled support tickets using Jira and performed first-level troubleshooting for outages and service degradation. Worked with multi-vendor network equipment including Huawei, Juniper, Nokia, Cisco, and Ruckus. Participated in network migration and infrastructure upgrade projects such as site migrations and switch swaps.
Network and IT Operations Technician
Jun 2023 - Sep 2023 • 3 mos
Participated in an ISP network migration project replacing Huawei switches with Juniper equipment. Supported switch swaps, infrastructure upgrades, and connectivity monitoring during the migration. Completed internship and successfully transitioned to a NOC L1 Engineer role.