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zimonzxc

Zimon Malicdem

@zimonzxc

Shopify Developer

Filipinas
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a dedicated e-commerce developer specializing in Shopify theme customization, troubleshooting, and custom backend automation. I help store owners resolve critical Liquid/CSS bugs, build robust workflows using Make and Zapier, and optimize product catalogs to maximize conversion rates and overall store efficiency.... Saiba mais

Habilidades

z
zimonzxc
Zimon Malicdem
offline • 

Conheça meus serviços

Shopify
I will fix shopify bugs, customize liquid code, and troubleshoot your theme issues
Automações e Agentes
I will build custom API and backend workflows using n8n, make, or zapier

Portfólio

Experiência profissional

Infosys

Senior Service Desk Analyst

Infosys • Período integral

Feb 2025 - Jun 2026 • 1 yr 4 mos

Provide Tier 1 and Level 2 technical support for global enterprise users. Troubleshoot Active Directory access, cloud operations, network configurations, and systemic platform bugs under strict SLA metrics. Administer infrastructure ticketing pipelines using ServiceNow and coordinate multi-channel incident resolution.

Technical Service Desk Analyst

Unisys • Período integral

Jan 2024 - Feb 2026 • 2 yrs 1 mo

Delivered remote enterprise-level IT infrastructure support. Executed complex technical triage, system access provisioning, and custom software troubleshooting. Managed incident lifecycles inside Jira tracking pipelines and collaborated with Level 2 backend engineering teams to deploy bug fixes.