z
zezenil

Burcu

@zezenil

Writer

Egito
Turco, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hello! I am a Technical Writer and Knowledge Management Specialist with experience in creating software documentation, user manuals and training materials. I help companies explain their software clearly through structured documentation and step-by-step guides. My services include: • Software documentation • User manuals • Knowledge base articles • Help center content • Software training videos (Camtasia) I focus on creating clear and user-friendly documentation that helps users understand systems easily.... Saiba mais

Habilidades

z
zezenil
Burcu
offline • 
Tempo médio de resposta: 47 horas

Conheça meus serviços

Redação Técnica
I will create software documentation and user manuals
A partir deUS$ 30 /projetoMais detalhes

Experiência profissional

Knowledge Management Specialist

Zeze • Período integral

May 2024 - Present • 2 yrs

Creating clear and structured software documentation, user manuals and knowledge base articles for internal systems and digital platforms. Designing step-by-step user guides and system documentation to help users understand and navigate software applications easily. Developing training materials and preparing instructional content for internal users, including onboarding guides and help center articles. Recording and producing training videos and screen tutorials using Camtasia and Snagit to demonstrate system usage and workflows. Working closely with teams to simplify complex processes and transform them into easy-to-understand documentation and training content.