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zaryabaleekhan2

Zaryab A

@zaryabaleekhan2

Customer Support Specialist for Voice Chat Email and Fintech

Paquistão
Inglês, Urdu, Panjabi
Algumas informações são exibidas no idioma inglês.
Sobre mim
I’m a Customer Support Specialist with 4+ years of experience in global BPO, fintech, payments, e-commerce, and customer service. I provide professional voice, chat, and email support for international customers. My experience includes KYC, CDD, EDD, account support, retention, escalations, and high-volume customer interactions. I’ve worked with Zendesk, Salesforce, Slack, Jira, Confluence, and other CRM tools. Reliable, adaptable, and customer-focused.... Saiba mais

Habilidades

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zaryabaleekhan2
Zaryab A
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will do general customer support
A partir deUS$ 10 /projetoMais detalhes

Experiência profissional

ibex

Customer Service Executive

ibex • Período integral

Apr 2026 - Present • 5 mos

Provided US voice customer support for Temu, handling customer inquiries, account-related concerns, order issues, and escalations. Managed high-volume inbound calls while maintaining professional communication, empathy, and accurate issue resolution. Used Workbench and CRM tools to document and manage customer interactions.

Mindbridge

Team Lead Fincrime Support Analyst KYC/ATO | Revolut

Mindbridge • Período integral

Sep 2024 - Mar 2026 • 1 yr 6 mos

Supported fintech customers across the UK and Europe through KYC and Fincrime operations. Handled KYC, CDD, EDD, account verification, and account takeover (ATO) cases. Managed escalations and supported a team of analysts while following compliance procedures and maintaining accurate case handling.