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zannatmishor

Zannat Mishor

@zannatmishor

Virtual Assistant, Voice Over Artist, Cold Calling, Handwriting

Bangladesh
Inglês, Bengali, Hindi, Urdu
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an English Literature graduate with over 3 years of professional experience in customer communication, quality assurance, and content review. I specialize in English & Bengali voice-overs, audiobook narration, English-Bengali translation, and neat handwritten documents. I am detail-oriented, reliable, and committed to delivering high-quality work on time. Whether you need a clear and engaging voice, accurate translations, or professionally handwritten content, I am here to help with dedication and professionalism.... Saiba mais

Habilidades

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zannatmishor
Zannat Mishor
offline • 

Conheça meus serviços

Locução
I will do english and bengali voice over for you
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Grameenphone

Grameenphone

Período integral • 3 yrs 8 mos

Virtual Administrative & Quality Support Specialist

Jan 2022 - Aug 2024 • 2 yrs 7 mos

• Monitored and evaluated day-to-day operational performance, supporting management with accurate, timely reporting. • Identified process gaps and recommended improvements, contributing to more efficient workflows. • Delivered training and coaching support to team members, strengthening overall service quality. • Maintained compliance with company protocols and ensured consistent client satisfaction. Achievements: Awarded as Best Quality Assurance.

Customer Manager

Jan 2021 - Feb 2022 • 1 yr 1 mo

• Supported client onboarding, guiding new clients through setup and initial service orientation. • Managed client relationships and communications as a customer service calling agent, ensuring a responsive and professional experience. • Oversaw service delivery coordination, keeping tasks and requests on track. • Handled problem resolution and escalation management, resolving issues efficiently and professionally.