Zaid Rishard

Medical Credentialing Specialist

Anthem • Freelance

Aug 2020 - Present • 5 yrs 9 mos

1. Managing a team of 15+ people and ensuring that each individual meets their KPIs while achieving my own 2. Capturing all relevant information required at the onboarding stage along with necessary documents to all clients with in my purview and ensure that all of them are uploaded in the cloud server. 3. Working on credentialing – fulfilling clients credentialing needs – New Enrolments, re-credentialing, re-application, Appeal & re-appeal. Etc. 4. Communicating effectively with different stakeholders (Clients, HRC, Insurance Etc.) 5. Ensuring that the top performers within the team are being mentored to lead within their own respective roles 6. Assisting those who aren’t up to par with the standards set out by the organization - by providing the necessary guidance and trainings. 7. Follow company guidelines, compliance laws, regulations, procedures, and policies to ensure maximum privacy and ensuring my team sticks with it. 8. Training new FTEs 9. Making myself available to each individual team member if need be 10. Making sure that the team functions with the CREDO values at the forefront 11. Creating & Maintaining SOP’s