Young Lois

Senior Airbnb Strategy & Hospitality Automation Specialist

Airbnb • Freelance

May 2021 - Present • 5 yrs

I work as an independent consultant specializing in Short-Term Rental (STR) growth and operations. I help property owners maximize occupancy and revenue by implementing advanced automation and multi-channel marketing strategies. Key Responsibilities: Listing Optimization & SEO: Crafting high-ranking titles and keyword-rich descriptions for Airbnb and VRBO to increase search visibility and click-through rates. PMS Integration (Hospitable & Hostaway): Designing and implementing automated guest messaging flows to maintain 100% response rates and 5-star guest experiences. Channel Management: Synchronizing calendars and inventory across Airbnb, Booking.com, and VRBO to eliminate double-bookings and maximize reach. Dynamic Pricing Strategy: Utilizing data-driven tools (PriceLabs/Beyond) to adjust daily rates based on local demand, seasonality, and competitor data. Platform Compliance & Policy: Auditing listings to ensure full adherence to platform terms of service, preventing shadow-banning or account restrictions. Achievements: Ranking Growth: Successfully moved multiple listings to the "First Page" of local search results through strategic keyword optimization. Operational Efficiency: Reduced owner "hands-on" time by 70% by building end-to-end automation for check-ins, check-outs, and review management. Revenue Increase: Scaled property portfolios to consistent 80%+ occupancy rates through cross-platform distribution and optimized pricing. Account Safety: Successfully resolved complex listing violations and technical glitches using a deep understanding of platform enforcement policies.