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Yashwant
@yashwant2712
Analyst
Índia
Inglês
Sobre mim
A seasoned IT support specialist with nearly 3.5 years of experience, I excel in Service Desk operations and possess a comprehensive understanding of ITSM principles. My background includes a strong foundation in the ITIL Framework, enabling me to expertly navigate incident, problem, and change management. I'm adept at troubleshooting and resolution, with extensive practical experience utilizing ServiceNow to manage and optimize IT services.
Habilidades
Yashwant
offline •
Conheça meus serviços
Suporte Técnico
I will be looking out to help people regarding IT help as am a IT professional myself
Experiência profissional
Analyst
None • Freelance
Nov 2023 - Present • 2 yrs 10 mos
A seasoned IT support specialist with nearly 3.5 years of experience, I excel in Service Desk operations and possess a comprehensive understanding of ITSM principles. My background includes a strong foundation in the ITIL Framework, enabling me to expertly navigate incident, problem, and change management. I'm adept at troubleshooting and resolution, with extensive practical experience utilizing ServiceNow to manage and optimize IT services.
