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Fiverr Pro
Português
$
USD
Yaritza P
@yaritzaparra871
Customer Service Specialist Chat Support
Venezuela
Espanhol
Sobre mim
I am a Business Administration professional with over 15 years of experience in multichannel customer service and sales management. I specialize in efficient incident resolution, empathetic written communication, and real-time query handling using tools like Salesforce CRM, SAP, and Excel. I am dedicated to optimizing response times and achieving operational excellence in remote environments.
Habilidades
Yaritza P
offline •
Tempo médio de resposta: 3 horas
Conheça meus serviços
Mensagens e e-mails
I will soporte por chat atención al cliente
Experiência profissional
Soporte por Chat y Atención al Cliente E-commerce
SCAPES • Autônomo
Jan 2025 - Sep 2026 • 1 yr 8 mos
Especialista en soporte técnico y comercial multicanal a través de chat web y WhatsApp Business. Gestión en tiempo real de solicitudes críticas, administración de carteras de clientes, resolución ágil de incidencias de facturación y conciliaciones administrativas.
