
Sabir Iqbal
Level 1
Streaming Network Engineer and Tech Support Operations Manager
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Portfólio
Experiência profissional
Technical Support & Helpdesk Operations Manager
Freelancer.com • Freelance
Jun 2018 - Present • 8 yrs 2 mos
Built, trained, and managed omnichannel technical helpdesks handling high-volume user ticketing and live chat across WHMCS, Zendesk, Discord, and Telegram. Developed step-by-step documentation and configuration playbooks for end-users setting up streaming applications on Amazon Firesticks, Smart TVs, and Android boxes, significantly lowering platform subscriber churn.
Lead Streaming Infrastructure & Systems Engineer
Freelancing Career • Freelance
Aug 2017 - Present • 9 yrs
Take complete operational ownership of backend server architectures and multi-tier reseller panels for a high-volume streaming network. Responsibilities include deploying and configuring multi-node distribution panels (XUI One, Xtream UI, Flussonic), fine-tuning bitrates, monitoring system infrastructure, and designing automated workflows to ensure 99.9% uptime.
14 Avaliações
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Classificação detalhada
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- Qualidade da entrega
- Valor da entrega
Ordenar por
jamesdog78

Estados Unidos
He has the best reseller panel and everything. The quality is the best ever. Thank you so much. Will refer all my friends.
petercarter84

Espanha
He fixed my server and panel issue very quickly, it was a complicated issue and he took hardly a few minutes to figure it out. Thank you
Resposta do freelancer

herny09

Estados Unidos
Resposta do freelancer
superslytvsuper
Cliente recorrente

Reino Unido
Really good man done a good job will use again
Resposta do freelancer
crazymonkeytv

Estados Unidos
Super quick!!! Excellent job!!! Will definitely use again!!!!!! Highly recommended!!!!! Has set up a nice system for me. hes an expert in his field. Excellent service!!!!
Resposta do freelancer

