
Rochelle
Making Businesses Smoother
Habilidades

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Experiência profissional
CRM & Marketing Automation Specialist
Infosys • Período integral
Sep 2025 - Present • 10 mos
Managed CRM implementation, customization, and automation projects for businesses across multiple industries. Configured and optimized HubSpot, GoHighLevel (GHL), Kajabi, Salesforce, Zoho CRM, and Pipedrive. Built sales pipelines, automated workflows, email marketing campaigns, lead nurturing sequences, dashboards, and custom reports. Performed CRM data migration, third-party integrations using Zapier and Make, user onboarding, and SOP documentation. Collaborated with cross-functional teams to streamline operations, improve customer engagement, and increase sales efficiency through scalable CRM solutions.