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Godfrey Kiragu
@wachiradiego
Microsoft 365 Expert, IT and System Admin Support , SharePoint
Quênia
Inglês, Francês, Suaíli
Sobre mim
👋 Hi there! I’m Godfrey, a Microsoft 365 & IT Support Expert with 7+ years of experience helping businesses streamline operations, automate workflows, and boost team collaboration through modern cloud solutions.
💼 My Expertise Includes:
🔹 Microsoft 365 Business setup & configuration
🔹 Custom SharePoint site design and management
🔹 Workflow automation with Power Automate
🔹 Microsoft Teams setup, organization, and security
🔹 Email and data migration to Out
I’ll help you save time, cut IT costs, and modernize your workplace.
📩 Ready to modernize your workspace? Let’s get started today!
Habilidades
Godfrey Kiragu
US$ 20/hora
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Instalação de software
I will setup, configure and support microsoft 365 all apps
Gerenciamento de e-mails
I will fix microsoft 365 issues fast and provide remote support
Quer trabalhar com remuneração por hora?
Diga a Godfrey Kiragu o que você precisa.
US$ 20
/
horaExperiência profissional
Proactive Microsoft 365 Admin Support
Gigsincorporation.com • Período integral
Feb 2021 - Apr 2026 • 5 yrs 2 mos
• Delivered IT support via phone, email, and chat by troubleshooting connectivity problems, application errors, and security concerns related to Microsoft 365. • Diagnosed and resolved technical issues with a focus on network connectivity diagnostics and hardware/software troubleshooting, ensuring accurate documentation of support tickets. • Educated customers on Microsoft 365 best practices while simulating IT support workflows for real-world troubleshooting scenarios. • Guided customers through subscription upgrades and process evaluations, providing clear, step-by-step instructions and personalized recommendations. • Communicated updates on Microsoft 365 enhancements to improve technical readiness and support efficiency. • Maintained a detailed knowledge base of technical issues and solutions, contributing to continuous process optimization. • Collaborated with cross-functional teams to resolve complex technical challenges, ensuring clarity and technical accuracy in docu- mented resolutions.
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