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viveknair731

Vivek Nair

@viveknair731

Excel Specialist

Índia
Inglês, Hindi, Malaiala
Algumas informações são exibidas no idioma inglês.
Sobre mim
I help SaaS finance and operations teams rebuild fragile Excel reporting using Power Query. 20 years inside tech companies before going independent — I understand the metrics before I touch the workbook. Typical engagements: • Power Query pipelines that clean and refresh your monthly data automatically • Excel dashboard rebuilds for finance, sales, or ops teams • Cohort, retention, and variance analyses for SaaS subscription data • Excel report rescues — when your existing workbook is breaking and nobody knows why I'm based in India and most of my calls run 9–11 AM Eastern or 2–4 PM London.... Saiba mais

Habilidades

v
viveknair731
Vivek Nair
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Fórmulas e Macros
I will rebuild your broken excel report using power query
A partir deUS$ 50 /projetoMais detalhes

Experiência profissional

NewEraHope

Team Lead - MIS

NewEraHope • Período integral

Dec 2012 - Present • 13 yrs 5 mos

• Support enterprise operational reporting and analytics functions across multiple global clients including Cisco, Trinity Life Sciences, HubGroup and other enterprise operational environments. • Act as the primary reporting and analytics resource for multiple client accounts and internal operational teams. • Develop and maintain operational reporting systems, KPI dashboards and workforce analytics reports. • Analyze operational trends, SLA performance metrics and workforce data to support operational decision-making. • Design and optimize Excel-based reporting frameworks and reporting automation workflows using advanced formulas and Power Query. • Create management-level dashboards and reporting solutions enabling operational visibility and performance tracking. • Coordinate with operational leadership teams to identify reporting requirements and implement scalable reporting solutions. • Support workforce planning, scheduling analysis and operational forecasting activities. • Mentor operational teams and team leads on KPI reporting and performance optimization initiatives. • Improve reporting consistency and reduce manual reporting effort through process standardization and automation initiatives.

Encore

IT Manager / Operations & Infrastructure Leadership

Encore • Período integral

Feb 2006 - Sep 2011 • 5 yrs 7 mos

• Led multi-functional teams across IT Helpdesk, Network Administration and Software Development operations. • Managed 24/7 operational support environments across international business operations. • Improved operational efficiency through process standardization, infrastructure optimization and workflow coordination. • Managed vendor relationships, IT infrastructure upgrades and operational support activities. • Coordinated software development initiatives involving eCommerce integrations and operational applications. • Prepared operational reports, productivity tracking and SLA-related reporting for management visibility.