
VishakhaKashyap
Digital Marketing and Ecommerce Freelancer
Habilidades

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Portfólio
Experiência profissional
Marketplace Operations Intern
LittlePea • Período integral
Aug 2026 - Present • 2 mos
- Managed end-to-end marketplace operations across Shopify, Amazon, Flipkart, and FirstCry — order confirmation, processing, and fulfillment. - Processed FirstCry orders by entering shipment details, printing invoices, and sharing them with vendors via WhatsApp for dispatch. - Called customers on unfulfilled and payment-pending orders to confirm details and addresses; followed up via message when calls went unanswered. - Updated order status sheet — tracking orders as Delivered, In Transit, RTO, or Cancelled. - Maintained scrutiny and war-room sheets to track daily operations and follow-ups. - Handled customer queries across WhatsApp and Instagram, updating status until resolution. - Reviewed Instagram collaboration requests, shortlisted suitable accounts, and briefed creators on content requirements. - Tracked daily Meta campaign data in Excel for internal reporting.
Virtual Intern
Hamari Pahchan • Meio período
Jan 2025 - Feb 2025 • 1 mo
Supported social media content, poster design, blog writing and engagement activities while gaining practical exposure to social entrepreneurship and digital communication.