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vijay_kaithwas

Vijay Kaithwas

@vijay_kaithwas

Operations Reporting and SOP Documentation Specialist

Índia
Inglês, Hindi
Algumas informações são exibidas no idioma inglês.
Sobre mim
Operations and business process professional with extensive experience in SOP documentation, process documentation, KPI reporting, operational dashboards, workflow improvement, and business reporting. I help businesses create clear, professional documentation, reporting systems, and operational processes that improve efficiency and consistency. Services include SOP creation, workflow mapping, KPI reporting, dashboard development, operational reporting, and process improvement. Focused on delivering accurate, business-ready solutions tailored to client needs.... Saiba mais

Habilidades

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vijay_kaithwas
Vijay Kaithwas
offline • 

Conheça meus serviços

Eficiência e Automação do Negócio
I will create professional sops, process documentation , workflow procedures
A partir deUS$ 15 /projetoMais detalhes
Eficiência e Automação do Negócio
I will build professional excel KPI dashboards and automated reports
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Freelancer.com

Senior Operations Manager

Freelancer.com • Período integral

Apr 2005 - Oct 2023 • 18 yrs 6 mos

Led large-scale customer support and business operations teams across voice and chat channels. Managed KPI reporting, SLA performance, process documentation, workflow improvement, operational dashboards, compliance programs, and business process optimization. Created SOPs, reporting frameworks, performance tracking systems, and operational governance processes to improve visibility, efficiency, and business performance.