VenudeFlorvilus
Reliable Virtual Assistant, Email Management, Scheduling and Admin Support
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Experiência profissional
Scheduling Coordinator
Dental Enhancements • Período integral
Jan 2019 - Apr 2026 • 7 yrs 3 mos
Greet and check in patients, providing a positive and welcoming experience from arrival to departure. Schedule, confirm, and reschedule appointments using dental software (e.g., Eaglesoft), optimizing a fast-paced daily schedule and reducing no-show rates. Handled high-volume email correspondence professionally and promptly. Maintain patient records with accuracy and confidentiality, adhering to HIPAA guidelines. Utilize dental management software for scheduling, billing, and patient record updates to ensure seamless office operations. Reduced appointment no-show rates by 15% through effective scheduling and follow-ups.