v
valeriaestre12

Valeria N.

@valeriaestre12

Virtual Assistant Technical and Customer Support Specialist

Estados Unidos
Inglês, Espanhol
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi! I'm Valeria, a bilingual (native English/Spanish) Virtual Assistant and Technical Support Specialist. I help you stay organized — email/calendar management, Microsoft 365 administration, data entry, and responsive customer support. Hands-on experience at Universidad Adventista de Centro America (UNADECA): institutional email accounts, Moodle platform support, and Excel-based data management. Certified in Microsoft 365 (Excel, Word, PowerPoint) and Cisco networking/cybersecurity fundamentals. Detail-oriented, fast to respond. Let's talk!... Saiba mais

Habilidades

v
valeriaestre12
Valeria N.
offline • 

Conheça meus serviços

Assistência geral
I will be your bilingual virtual assistant for customer support

Experiência profissional

UNA

IT Technician

UNA • Período integral

Oct 2024 - Dec 2024 • 2 mos

Delivered technical support and equipment maintenance for university staff and students, resolving hardware and software issues to ensure service continuity. Provided administrative and logistical support for daily departmental operations as part of a required professional practicum.