Valeria C
Cold calling, Appointment Setting
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B2B Cold Caller & Appointment Setter
Clean Max • Freelance
Aug 2013 - Feb 2019 • 5 yrs 6 mos
Worked as a B2B Cold Caller and Appointment Setter for a commercial janitorial cleaning company, supporting business growth through strategic outbound prospecting and lead qualification. Conducted high-volume cold calls to office buildings, medical facilities, warehouses, schools, retail businesses, property management companies, and other commercial establishments to identify decision-makers and introduce the company's cleaning solutions. Researched and qualified prospects based on company size, location, cleaning requirements, and potential service opportunities before initiating outreach. Successfully engaged facility managers, office administrators, business owners, and property managers, overcoming objections through consultative conversations while presenting the value of the company's janitorial services. Scheduled appointments between qualified prospects and the client's sales team, ensuring each lead met predefined qualification criteria. Maintained accurate CRM records, documented call outcomes, tracked follow-up activities, and provided detailed campaign reports to improve overall sales performance. Through consistent outreach, effective communication, and systematic follow-up, the campaign generated a steady pipeline of qualified commercial leads and booked multiple appointments that resulted in new cleaning contracts, contributing directly to the company's business growth and revenue.