Business Analyst, Process Consultant, CRM Development, BPMN, Diagnostics
Emirados Árabes Unidos
Russo, Inglês, Bielorrusso
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Sobre mim
Business Analyst & Process Consultant, 5 years across Fintech, E-commerce, and Logistics. I work two ways: as an end-to-end BA on dev projects (requirements, CRM/product architecture, BPMN, launch support), or as a standalone diagnostic consultant finding where a process or funnel loses money, time, or leads and delivering a solution that works even without custom development.
Highlights: led a CRM migration to production with zero downtime, helped raise AI-assistant resolution from ~10% to ~40%, designed logistics processes now handling ~20% of order volume.... Saiba mais