Najm L.

COO

GlobalTravel • Período integral

Sep 2026 - Present • 1 mo

Detail-oriented and client-focused Travel Agent with completed industry training, active vendor registrations, and hands-on experience assisting in domestic and international travel bookings. Skilled in itinerary planning, supplier coordination, client service, and travel documentation. Proven ability to support senior agents, manage bookings, and maintain compliance with Seller of Travel and client trust account requirements. Experience: Assisted senior agents in booking domestic and international flights, hotels, car rentals, cruises, tours, and vacation packages; Prepared customized itineraries, quotes, and travel documents for clients; Processed new bookings, modifications, cancellations, refunds, and exchanges in accordance with supplier policies; Coordinated with airlines, hotels, tour operators, cruise lines, and ground transportation providers to confirm reservations and resolve issues; Maintained accurate client records in the agency’s CRM and booking systems; Educated clients on passport, visa, and entry requirements for international destinations; Recommended and sold travel insurance to protect client investments; Supported group travel bookings, including family reunions, destination weddings, and corporate retreats; Assisted with client trust account documentation and reconciliation under supervision; Ensured compliance with Seller of Travel disclosure requirements and company policies.