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usmanijaz456

Usman Ijaz

@usmanijaz456

Virtual Assistant, Business Reporting And Training Material Expert

Paquistão
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I'm a Training & Operations Leader with 4+ years of experience in the BPO industry. I bring real workplace experience to every project — not just technical skills. The reports I build are the kind I've used to present to management. The training decks I design are the kind I've delivered in actual workshops. And the admin and operations support I offer comes from years of handling scheduling, coordination, reporting, and client communication professionally. If you need something done right and on time, I'm your person.... Saiba mais

Habilidades

u
usmanijaz456
Usman Ijaz
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will be your reliable virtual assistant for admin operations and reporting tasks
A partir deUS$ 10 /projetoMais detalhes
Formatação de dados
I will create professional excel reports and dashboards for your business
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

Ibex_

Lead Supervisor - Training & Development

Ibex • Período integral

May 2022 - Present • 4 yrs 2 mos

Over 4 years at Ibex, progressing from Customer Service Representative to Lead Supervisor in Training & Development. Played a key role in launching the FedEx US Voice and FedEx EU campaigns, built the training function for Western Union Tech Support from the ground up. Experience spans training delivery, QA evaluations, performance coaching, workforce scheduling, and cross-department reporting. Recognized as Trainer of the Quarter by Western Union and received multiple Best Performer awards from Ibex.