u
usman_chaudhrii

Osman Hassan

@usman_chaudhrii

8 years of experience as CSR working globally with Walmart, Revolut etc

Paquistão
Inglês, Urdu
Algumas informações são exibidas no idioma inglês.
Sobre mim
​With 8 years of experience working with global brands and a background in Financial Strategy (CA Stream), I focus on the only two metrics that matter: 🔹 Lowering CAC (Cost Per Acquisition) 🔹 Maximizing LTV (Lifetime Value) ​What I build for you: 🚀 Sales Engines: High-ticket closing systems that convert. ⚙️ 24/7 Operations: Global ecosystems that run while you sleep. 📈 ROI-Driven Strategy: Marketing that impacts the bottom line, not just vanity metrics. ​I help CEOs step out of the daily grind and into high-level scaling.... Saiba mais

Habilidades

u
usman_chaudhrii
Osman Hassan
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will be your customer support for live chat and email support
A partir deUS$ 10 /projetoMais detalhes
Suporte ao Cliente
I will be shopify elite customer support agent
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Walmart

Customer service specialist

Walmart • Período integral

Jan 2024 - Apr 2026 • 2 yrs 3 mos

I worked as a live Walmart Chat support representative and resolve customer's issues regarding missinh, delayed, wrong orders and also the walmart + subscription issues the customer faced. Beside this i also manage the customer's account as well.

Revolut

Customer success specialist

Revolut • Período integral

Mar 2023 - Jan 2024 • 10 mos

I worked as a Customer success specialist at Revolut and managed high volumes tickets of KYC. Upgrade the customer account according to the cash flows.

Amazon

Team lead

Amazon • Período integral

Nov 2022 - Dec 2022 • 1 mo

I worked as a Team Lead ( Amazon Voice Support US ) provide exceptional services to customer's and close my team above 95% CSAT and 420 seconds Average call handling time. Protect the privacy of our client and resolve customer issues perfectly.