u
usman0000

Mirza Usman

@usman0000
4,7(253)

Helping businesses getting more Leads and Automations

Paquistão
Inglês, Urdu, Panjabi
Algumas informações são exibidas no idioma inglês.
Sobre mim
This world is incomplete without technology and design. I am the person who got skills for both. I can provide you eye catching designs for your business and on the same end can develop any software you want. Moreover I do run a team, we provide the best customer support services and digital marketing services. ... Saiba mais

Habilidades

u
usman0000
Mirza Usman
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will be your real estate va, cold caller n appointment setter
4,5(91)
Suporte ao Cliente
I will be your customer services agent
5,0(18)

Portfólio

Experiência profissional

Digital_Agency

CEO & Co-Founder | Digital Korbax Pvt Ltd

Digital Agency • Período integral

Jan 2019 - Aug 20256 yrs 7 mos

Managed client communication via calls, WhatsApp, and email across multiple channels Built strong client relationships through timely support and tailored solutions Led a team to ensure service delivery quality and customer satisfaction Handled client onboarding, queries, and issue resolution in a fast-paced environment

Travel

Customer Support Manager | MYCAB TRAVELS

Travel • Período integral

Jun 2017 - Mar 20191 yr 9 mos

Assisted travel agents with quotations, bookings, and itinerary planning Handled continuous communication with agents via calls and emails, ensuring quick turnaround Provided accurate travel information and ensured smooth booking processes Resolved booking-related issues efficiently while maintaining service standards Coordinated with suppliers to deliver seamless travel experiences for international clients

inovexIT

Customer Support Agent | INOVEDIA TECHNOLOGIES

inovexIT • Período integral

Mar 2014 - Jun 20173 yrs 3 mos

Managed high-volume inbound calls and support tickets daily Provided customer and technical support via phone and ticketing systems Resolved complaints and handled escalations professionally Maintained detailed records of interactions in CRM systems Investigated delivery issues and coordinated with courier services Ensured customer satisfaction through timely and effective communication

253 Avaliações
4,7

(231)
(9)
(8)
(0)
(5)
Classificação detalhada
  • Nível de comunicação do freelancer
    4,7
  • Qualidade da entrega
    4,7
  • Valor da entrega
    4,8
1-5 fora das 253 avaliações
Ordenar por
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    janinfervallim

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    5

    Excellent work! Delivered a professional capability statement design with a clean, modern layout and strong business branding. Fast delivery and great communication. Highly recommended!

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    Great experience! Mirza is a professional cold caller and appointment setter. Communication was smooth, and they delivered quality leads and booked good appointments. Highly recommended!

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    Great work thank you

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