
Mirza Usman
Helping businesses getting more Leads and Automations
Habilidades

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Portfólio
Experiência profissional
CEO & Co-Founder | Digital Korbax Pvt Ltd
Digital Agency • Período integral
Jan 2019 - Aug 2025 • 6 yrs 7 mos
Managed client communication via calls, WhatsApp, and email across multiple channels Built strong client relationships through timely support and tailored solutions Led a team to ensure service delivery quality and customer satisfaction Handled client onboarding, queries, and issue resolution in a fast-paced environment
Customer Support Manager | MYCAB TRAVELS
Travel • Período integral
Jun 2017 - Mar 2019 • 1 yr 9 mos
Assisted travel agents with quotations, bookings, and itinerary planning Handled continuous communication with agents via calls and emails, ensuring quick turnaround Provided accurate travel information and ensured smooth booking processes Resolved booking-related issues efficiently while maintaining service standards Coordinated with suppliers to deliver seamless travel experiences for international clients
Customer Support Agent | INOVEDIA TECHNOLOGIES
inovexIT • Período integral
Mar 2014 - Jun 2017 • 3 yrs 3 mos
Managed high-volume inbound calls and support tickets daily Provided customer and technical support via phone and ticketing systems Resolved complaints and handled escalations professionally Maintained detailed records of interactions in CRM systems Investigated delivery issues and coordinated with courier services Ensured customer satisfaction through timely and effective communication
253 Avaliações
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Classificação detalhada
- Nível de comunicação do freelancer
- Qualidade da entrega
- Valor da entrega
Ordenar por

janinfervallim

Estados Unidos
Excellent work! Delivered a professional capability statement design with a clean, modern layout and strong business branding. Fast delivery and great communication. Highly recommended!
Resposta do freelancer
miguelfonecem

Reino Unido
Great experience! Mirza is a professional cold caller and appointment setter. Communication was smooth, and they delivered quality leads and booked good appointments. Highly recommended!
Resposta do freelancer

rkcommtez77

Estados Unidos
Professional design, clean layout, and delivered on time. Highly recommended!
Resposta do freelancer
jahanifaetydi3

Estados Unidos
Resposta do freelancer

testimonymuzic
Cliente recorrente

Estados Unidos
Resposta do freelancer

