
Usher
Quality is my precision
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Experiência profissional
Automation Specialist | Visual Impact Productions
Visual Impact Productions • Freelance
Jun 2025 - Mar 2026 • 9 mos
At Visual Impact Productions, I worked directly with the team to improve and automate day-to-day business operations as the company scaled. I was responsible for building systems that reduced manual work, improved client communication, and helped the business operate more efficiently while handling increased demand. Using tools like Zapier, Make, Google Sheets, Notion, and Slack, I created automations for lead intake, onboarding, project tracking, invoicing, scheduling, follow-ups, and internal workflows. These systems significantly reduced repetitive admin tasks and allowed the team to focus more on production and client delivery. I also implemented AI-powered workflow solutions using OpenAI APIs to streamline communication, automate repetitive processes, and improve overall efficiency across multiple departments. Through workflow optimization and scalable automation systems, I helped support the company’s growth from approximately **$5,000/month in revenue to over $45,000/month**, while improving operational speed, organization, and client experience. My role included: * Building and maintaining automation workflows * Improving operational systems and team efficiency * Managing CRM and lead tracking automations * Automating communication and reporting systems * Troubleshooting and optimizing workflow performance * Supporting scalable growth through process automation