Usama Ahmad

Project Manager

Alestra Solutions • Período integral

May 2025 - Present • 1 yr 4 mos

Lead end-to-end delivery of multiple web development projects, ensuring successful execution from project initiation through deployment and post-launch support. Gather, analyze, and document client requirements while translating business needs into actionable project plans and deliverables. Manage cross-functional teams including developers, designers, QA engineers, and other stakeholders to ensure timely project delivery. Develop project schedules, define milestones, allocate resources, and monitor project progress to achieve scope, budget, and timeline objectives. Conduct client meetings, sprint planning sessions, status updates, and stakeholder communications across multiple global time zones. Drive client success and satisfaction through proactive communication, expectation management, risk mitigation, and issue resolution. Oversee project execution using Agile and Scrum methodologies while ensuring continuous improvement and team collaboration. Manage company Fiverr operations, including client acquisition, proposal discussions, project scoping, requirement gathering, delivery coordination, and customer relationship management. Collaborate with internal teams to optimize workflows, improve delivery processes, and maintain high-quality project outcomes. Track project KPIs, identify potential risks, and implement mitigation strategies to ensure successful project completion. Coordinate website development projects including corporate websites, eCommerce platforms, Shopify stores, WordPress solutions, custom web applications, and AI-powered web solutions. Tools & Technologies: ClickUp, Slack, Google Workspace, Google Meet, Microsoft Office Suite, Jira, Trello, Agile, Scrum, Project Planning, Resource Management, Stakeholder Management, Risk Management, Client Success Management, Web Development Lifecycle, Requirements Gathering, Sprint Planning, Team Leadership, Cross-Functional Collaboration.

Project Manager

Pipeline Co • Período integral

Feb 2024 - Jun 2026 • 2 yrs 4 mos

Led end-to-end project management for two flagship cybersecurity products, delivering bug-free releases and significant UI/UX and functional improvements that enhanced performance and user satisfaction. Collaborated directly with the CEO (Product Owner), Solution Architects, developers, QA teams, and international stakeholders, including coordination with Japanese teams via translator. Facilitated all core Scrum ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives, ensuring on-time and quality-focused delivery. Gathered and analyzed requirements, created user stories, workflows, and UI recommendations, aligning development with business goals. Managed resources and task allocation using GitHub Project Management and Microsoft 365, ensuring transparent progress tracking. Coordinated with cross-functional teams including marketing and support to ensure smooth rollout and product adoption. Key Achievement: Successfully revived a stalled TIDr project, implementing stability fixes, improving performance, and delivering working solutions to multiple clients within strict timelines.

Project Manager

Musketeers Tech • Período integral

Jul 2022 - Feb 2024 • 1 yr 7 mos

Led 30+ cross-functional resources including Developers, DevOps, UI/UX Designers, SEO Specialists, Logo Designers, and AI Engineers, delivering 5+ concurrent SaaS, mobile, VR, and web projects for clients in the US, UK, and UAE. Acted as the sole client liaison, handling requirements gathering, sprint planning, demos, and UAT sign-offs for high-value international projects. Delivered full lifecycle management for key projects including a Learning Management System (LMS), a funeral & memorial planning platform, a medical knowledge base, and multiple mobile & VR applications (iOS, Android, and Web). Designed internal team hierarchy, appointing department leads for efficient task allocation, progress tracking, and cross-department collaboration. Applied Scrum, Kanban, and Hybrid methodologies depending on project scope and client needs, ensuring timely delivery within budget. Oversaw technical architecture reviews, ensured alignment with client goals, and collaborated with SEO & branding teams for product launches. Managed projects via Monday.com, Zoho Sprints, Jira, GitHub Projects, and integrated tracking/reporting workflows for enhanced visibility. Achieved 100% on-time delivery for multiple high-priority projects, improving client satisfaction and fostering repeat business.