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Português
$
USD
Bookkeeper
@u_12306f0be9c3
Marrocos
Francês, Inglês, Árabe
Sobre mim
I am Certified in Accounting and Finance from the Institute of Chartered Management Accountants . I believe in customer satisfaction and meeting up the goals and the targets in a timely manner.
I can assure you that if you work with me once, you will always work with me for these kinds of projects. I am able to provide you quite detailed tutoring, research in economic and finance field. The time of delivery depends on difficulty of requested work.
Habilidades
Bookkeeper
offline •
Conheça meus serviços
Contabilidade
I will provide professional bookkeeping and accounting services
Contabilidade
I will analyze your financial statements and create a clear report
Experiência profissional
SME
Teleperformance • Período integral
Apr 2024 - Present • 2 yrs 5 mos
J’ai commencé en tant que conseiller client, en accompagnant les utilisateurs des nombreuses plateformes par téléphone, e-mail et messagerie, en traitant leurs demandes, réclamations et différentes problématiques. J’ai ensuite évolué vers des fonctions de support opérationnel et de management, notamment en tant que SME. Dans ce cadre, j’accompagne les conseillers au quotidien, apporte un support sur les situations complexes, contribue au respect des procédures et des standards de qualité, et participe à l’amélioration des performances de l’équipe. Cette expérience m’a permis de développer mes compétences en relation client, communication, résolution de problèmes, accompagnement d’équipe, qualité et gestion opérationnelle.
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