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trentnelson764

Trent Nelson

@trentnelson764

Director Customer Exp and Research

Estados Unidos
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Professional Summary Director of Customer Experience at a large e-commerce company, with 9 years in the role leading client and product research initiatives. Over 20 years of combined experience managing teams focused on research and data collection at scale. Deep expertise in client research, product/parts research, and translating customer-experience insight into decisions that hold up under scrutiny. Known for holding data to a strict standard of accuracy and verification rather than volume.... Saiba mais

Habilidades

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trentnelson764
Trent Nelson
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Criação de Lista de Clientes Potenciais
I will build a verified b2b lead list with emails and phone numbers
A partir deUS$ 150 /projetoMais detalhes
SEO Técnico
I will do a technical SEO audit and website audit report
A partir deUS$ 20 /projetoMais detalhes

Experiência profissional

nonda

Director cust Exp & Research

nonda • Período integral

Sep 2017 - Present • 9 yrs 1 mo

Lead client and product research initiatives supporting customer experience strategy Oversee research into product/parts details to inform accurate, decision-ready findings Set and enforce standards for data accuracy and verification across research output Manage teams responsible for research and data collection at scale