
Syan
Business Content
Habilidades

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Portfólio
Experiência profissional
Customer Service and Upselling Advisor
Concentrix • Período integral
May 2024 - Jul 2025 • 1 yr 2 mos
Worked as Customer Service and Upselling Advisor at Concentrix, handling international clients in English. Developed strong communication, persuasion and problem-solving skills. This experience enhanced my business English and understanding of how companies communicate with customers, which directly helps me in business translation.
Customer Service Representative
TTEC • Período integral
Apr 2023 - Apr 2024 • 1 yr
Worked as Customer Service Representative at TTEC Egypt, serving international customers in English. Handled high-volume inquiries, maintained customer satisfaction, and improved my fluency in business communication. Gained valuable experience in understanding customer psychology and professional English writing.