t
tommccarty27

Tom M

@tommccarty27

IT Manager

Reino Unido
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
UK-based IT Manager and former Apple Store Genius specialising in Mac, iPhone and iCloud support. I quickly diagnose and fix issues without jargon or guesswork — from slow Macs and iCloud problems to new device setup and optimisation. ✔ Clear, friendly support ✔ Fast solutions ✔ Remote sessions at your convenience If you’re stuck, I’ll get things working properly again. Feel free to message before booking.... Saiba mais

Habilidades

t
tommccarty27
Tom M
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte Técnico
I will fix your mac, iphone or icloud issues remotely
A partir deUS$ 35 /projetoMais detalhes
Suporte Técnico
I will set up and optimise your mac, iphone or apple ecosystem
A partir deUS$ 35 /projetoMais detalhes

Experiência profissional

Apple

Various Roles

Apple • Período integral

Mar 2015 - Apr 2022 • 7 yrs 1 mo

Progressed through multiple technical and leadership roles, including Genius and seconded into Lead Genius. Provided expert technical support across Apple’s hardware and software ecosystem. Mentored and trained technical staff, driving service consistency and knowledge sharing. Led customer engagement initiatives, improving satisfaction and retention within high- volume retail environments.