
Tomas Salcedo
AI Agents And Automation Engineer
Habilidades

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Portfólio
Experiência profissional
AI Automation & Agents Engineer
Self Employed • Freelance
Jan 2025 - Present • 1 yr 5 mos
Designed and developed intelligent automation systems that streamline business operations and reduce manual work through AI-driven workflows. Specialized in building autonomous agents capable of understanding context, making decisions and executing real actions across business processes. Developed solutions including AI assistants for customer communication, automated appointment scheduling systems, document-based knowledge assistants and end-to-end operational automations. Key responsibilities and achievements: • Built intelligent assistants capable of handling customer interactions across messaging channels in real time • Developed voice-based AI systems for appointment booking, cancellations, FAQs and lead qualification • Designed knowledge retrieval systems that provide accurate answers based on private company documentation • Automated internal operational processes such as approvals, notifications, inventory validation and administrative workflows • Created end-to-end systems that connect business tools, eliminate repetitive tasks and improve operational efficiency • Delivered scalable automation architectures focused on reliability, speed and business impact