Christiana N
Airbnb CoHost and STR Virtual Assistant
Habilidades
Conheça meus serviços

Portfólio
Experiência profissional
Airbnb Co-Host and Short-Term Rental Operations Specialist
Airbnb • Freelance
Jun 2026 - Present • 5 mos
Manage day-to-day operations across a 12+ property in Airbnb and VRBO, supporting guest communication, reservations, calendars and issue resolution. Increased booking conversion by 45% by improving guest response workflows and reducing average response time from 2 hours to under 10 minutes. Reduced double-booking incidents by 90% through synchronized calendar management across Airbnb, VRBO and Booking.com. Increased 5-star reviews by 38% within 2 months through structured post-stay follow-up, guest communication and digital guidebook systems. Supported an 18% increase in monthly revenue through dynamic pricing coordination using PriceLabs, occupancy monitoring and turnover scheduling. Coordinated cleaners, vendors and property-related issues to maintain property readiness and support efficient back-to-back bookings.