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TheOpsEdit
@theopsedit
Business Operations and Administrative Support Specialist
Canadá
Inglês, Vietnamita
Sobre mim
I help entrepreneurs and growing businesses bring structure, clarity, and efficiency to their day-to-day operations. With nearly 20 years of experience in operations, administration, leadership, and project coordination, I specialize in practical solutions that make businesses easier to run.
Services I offer:
• Administrative & operations support
• Process & workflow improvement
• Project coordination
• Vendor management & cost analysis
• Document & records organization
• Scheduling, reporting & onboarding
Habilidades
TheOpsEdit
offline •
Conheça meus serviços
Assistência geral
I will streamline your business operations
Experiência profissional
Project Administrative Coordinator
Village Dallas • Período integral
Feb 2025 - Jul 2026 • 1 yr 5 mos
• Provided executive, administrative, and operational support to senior leadership while managing multiple priorities and daily office operations. • Prepared reports, presentations, meeting materials, and business documentation to support decision-making. • Coordinated office operations, vendor relationships, payroll administration, accounts payable, and expense-related processes. • Served as a liaison between leadership, accounting, operations teams, vendors, and field staff. • Led process-improvement initiatives, including digitizing 10+ years of company records. • Managed confidential employee, payroll, financial, and operational information. • Oversaw equipment and tool tracking, inventory records, and reconciliation. • Achieved an 87% reduction in telecommunications expenses and a 71% reduction in equipment-management costs through vendor negotiations, cost analysis, and process improvements. • Supported stolen-tool documentation and reporting, including police reports for 46 tools.
Aritzia
Período integral • 18 yrs 3 mos
Senior Store Manager
Aug 2020 - Feb 2025 • 4 yrs 6 mos
• Partnered with senior leadership to execute strategic initiatives for a high-volume retail location. • Managed scheduling, workforce planning, payroll, and resource allocation for 40+ employees. • Prepared reports, monitored KPIs, and communicated insights to support business decisions. • Led recruitment, onboarding, training, and employee development initiatives. • Promoted 15+ employees into leadership positions through coaching and mentorship. • Contributed to annual revenue growth from $9M to $24M.
Store Manager
Nov 2006 - Aug 2020 • 13 yrs 9 mos
• Managed day-to-day operations, staffing, scheduling, onboarding, and employee development. • Supported leadership with reporting, business planning, and process-improvement initiatives. • Coordinated multiple priorities while maintaining operational excellence and exceptional service. • Played a key role in elevating the location from a B-volume to an A++ volume store.
