thedailypro

HR | L&D

Private Site

Mar 2012 - Jul 2026 • 14 yrs 4 mos

For over 13 years, I have helped organizations improve employee performance, streamline business processes, and create engaging learning experiences through Human Resources, Learning & Development, and People Operations. My experience includes designing Standard Operating Procedures (SOPs), employee handbooks, onboarding programs, training manuals, instructional videos, eLearning courses, job aids, presentations, infographics, interactive PDFs, and HR documentation. I specialize in transforming complex policies and processes into clear, user-friendly resources that improve consistency, compliance, and employee confidence. Throughout my career, I have partnered with leadership and subject matter experts to identify learning needs, develop training strategies, and create customized solutions that support organizational goals. My background also includes employee relations, policy development, performance management, investigations, succession planning, and process improvement, giving me a unique understanding of how effective documentation and training impact business success. I am proficient with Microsoft Office, Google Workspace, Canva, Adobe Creative Suite, Articulate 360, Learning Management Systems (LMS), Synthesia, and other digital learning tools. I combine instructional design principles with practical HR knowledge to develop professional, visually engaging, and easy-to-use resources tailored to each client's needs. Whether you're a startup building processes from the ground up or an established organization looking to modernize your training materials, my goal is to deliver high-quality solutions that save time, improve employee performance, and support long-term growth.