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Fiverr Pro
Português
$
USD
Raven L
@the_job_vault
Scale your business while we handle the rest
Estados Unidos
Inglês
Sobre mim
Welcome to your premium business growth partner. We provide top-tier Call Center, Live Chat, and Virtual Assistant services designed to scale your operations.
What sets us apart is our elite team. We don't use unvetted freelancers; our roster consists of highly trained, native-speaking agents with years of corporate experience. Equipped with premium hardware and advanced CRMs, we handle cold calling, inbound support, and admin tasks with complete precision.
From telemarketing to 24/7 helpdesks, we deliver data-driven results that protect your brand identity. Partner with us today!
Habilidades
Raven L
offline •
Conheça meus serviços
Suporte ao Cliente
I will be your professional cold caller and agent
Suporte ao Cliente
I will provide 24 hour live chat customer support
Portfólio
Experiência profissional
Lead Executive Assistant / Virtual Assistant
Peak Operations Group LLC • Período integral
Nov 2025 - Present • 11 mos
Providing premium administrative, operational, and executive assistance to corporate business owners. Managing complex email triage pipelines, optimizing digital calendar schedules, conducting deep web research, and executing flawless database cleanup projects. Streamlining daily backend operations to maximize business productivity and workflow efficiency.
Telecommunications & IT Support Engineer
NetConnect bv • Autônomo
Mar 2025 - Oct 2025 • 7 mos
Designed, deployed, and optimized virtual call center systems and cloud-based VoIP networks for corporate teams. Configured interactive voice response (IVR) phone trees, mapped complex inbound call routing rules, and established secure softphone endpoints. Provided system administration, backend scripting, and database integration support to streamline telecom workflows.
Customer Support Specialist
Ecom • Período integral
Jan 2024 - Feb 2025 • 1 yr 1 mo
Managed multi-channel customer success desks across live chat, email, and social media platforms for high-traffic online stores. Handled order tracking inquiries, resolved refund and chargeback disputes, and utilized macros to maintain rapid first-response times. Maintained a 98% positive customer satisfaction score by delivering empathetic conflict resolution.
