t
teammacha

Abbas M

@teammacha

Cofounder, Macha AI

Índia
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I co-founded Macha AI, and my team sets up AI agents inside the help desk you already use: Zendesk, Freshdesk, Gorgias, Front, HubSpot and Intercom. We analyse about a month of your past tickets, pick the categories worth automating, build the knowledge base, and connect Shopify or your other tools. The agent starts in safe mode, writing drafts as internal notes, and goes live once your team approves the replies. After launch, one success manager keeps tuning it. Before Macha, I worked in marketing and communications at Accenture.... Saiba mais

Habilidades

t
teammacha
Abbas M
offline • 

Conheça meus serviços

Implementação e Implantação de IA
I will set up and run an ai support agent on zendesk, gorgias or freshdesk
A partir deUS$ 300 /projetoMais detalhes

Portfólio

Experiência profissional

Accenture

Marketing and Communications, Analyst

Accenture • Período integral

Jul 2010 - Apr 2013 • 2 yrs 9 mos

Managed social media platforms and brand-building events. Handled digital marketing including email, search, and social channels. Responsible for both internal and external corporate communications and analyst relations.