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Sobre mim
I’ve spent 7+ years working in customer experience and support across SaaS, EdTech, fintech, and AI platforms. I’ve led teams and handled escalations, but I’ve also stayed hands-on with the work.
I specialize in helping businesses improve their customer support systems, whether that’s organizing workflows, handling complex issues, or reducing repeat problems. I focus on clear communication, efficient processes, and creating a better experience for both customers and teams.
Easy to work with, detail-oriented, and focused on getting things done right.... Saiba mais