tasdik_sourov

E-learning Manager

IQCapitalGroup • Período integral

Jan 2023 - Present • 3 yrs 4 mos

Training & Course Delivery Designed and delivered 5 end-to-end certification training programs covering CISSP, CISM, CISA, CCISO, and Security+, each built from source material through to final assessment with zero outsourcing. Developed 40+ instructional video modules across 8 cybersecurity domains, producing all scripts, voiceovers, and visual content in-house using AI-enhanced production workflows. Converted 3 dense technical reference books into structured, learner-friendly curricula, reducing average study complexity for 300+ global certification candidates. Learner Outcomes & LMS Operations Maintained above 90% course completion rate across all programs by combining structured learning journeys, personalized progress monitoring, and timely learner intervention. Administered full LMS operations on Proprofs for 300+ learners across 5 certification tracks, managing content uploads, course sequencing, quiz configuration, and enrollment flows without platform downtime. Implemented pre-test and post-test assessment framework across all 8 domains, generating measurable knowledge gain data for every learner and using exam simulator pass rates as the primary certification readiness indicator. Reduced content update time by approximately 70% through modular video architecture, enabling surgical topic-level revisions each time certification syllabi were updated by (ISC)2. Customer & Stakeholder Management Served 300+ learners across multiple countries and time zones, providing personalized support to address individual learning gaps and maintain consistently high satisfaction and completion outcomes. Executed B2B and B2C enrollment campaigns across email, video, infographic, and social media channels, supporting client acquisition and program growth for an international cybersecurity training organization. Managed ongoing client-facing reporting and program updates for a France-based organization over 3 consecutive years, demonstrating sustained reliability and prof